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Business Ethics in IT
Business Ethics in IT
Business ethics. What is it and is it needed now? It seems that what is there and why think about it. There are general rules of business ethics that must be followed. Moreover, the IT sphere is a modern sphere, where everything is on the same wavelength. Do you need any rules here, especially business ones?
First you need to understand what business ethics is. Business communication is a very complex, multidimensional process of communication between people in a work environment. All its participants are focused on achieving a specific goal, solving specific problems. It is quite logical that such a voluminous process should be regulated by any rules and established restrictions, as well as principles. It is this set of rules that is considered to be the "ethics of business communication."
The IT sphere, despite its rapid development and youth, is no exception. The same business etiquette is also needed here.
What is included in this set of rules?
One of the most important principles in work. The skill takes place in a strict regime. You need to understand that while gaining access to the organization's information, knowingly or unknowingly, in the process of work, it is important to keep it within work processes. I think this principle is important in any professional field. However, in information technology, it is as critical as possible due to the influence of a specialist with important information resources of the organization.
2. Using resources as intended
The second important point in the profession is to always remember that access to this or that organization does not give the right to use them for other purposes. There are many examples of misuse of IT resources. But the su [of the organization] will be the same everywhere - it is destined for it to respond to what they are intended for.
3. Inviolability of other people's personal data
There is of course a launch system in each country for national data. Large Western corporations often have internal regulations on the handling of personal data. However, in practice, many IT people are tempted to comply with this rule. This can be expressed in intercepting traffic of network users, or viewing personal documents of employees in IT systems. Variations can be different. But those who do this usually lose their reputation, as well as unfamiliar environment in the team and around them. Therefore, we remember and always observe this principle, with the personal data of colleagues, employees and clients, which must remain inviolable and confidential.
4. Respect and ability to properly assess the work of others
Respect is, perhaps, what you had to start with. After all, this is the basis of any relationship, including workers. And well-built communication between the participants correctly leads to a faster and more effective result. Exchange of knowledge, namely the ability to prompt and give a correct assessment of the work of a colleague, is also a very useful skill. It is important to remember two basic rules here: speak your opinion and evaluate someone else's work only when you are asked to do so. Also, this should be done out of a desire to correct any mistake, and not from a position of empty criticism of another person's work.
5. Be able to tactfully ask for and accept rejection
One must always feel very well the balance of power and not confuse the roles. If you need something from another person, then his position is a priori stronger than yours, so you cannot communicate with him the way you condescend to him. You can ask, but not demand or insist. And upon hearing a refusal, apologize for the concern and politely bow.
There is a category of people - eternal late. While they are little known, the first one or two delays can still be forgiven. But if the norm for them is to come at the wrong time, contacts with them are reduced to zero. Constantly making oneself wait - this is not only personal disorganization, but also some kind of unhealthy story from a psychological point of view, as if a person asserts himself at the expense of others. I hope this is not about you.
7. Don't forget about politeness It is you in the position of the decision maker, and you are expected to answer, do not neglect the prescription of decency and do not revel in your power. They promised to inform in such-and-such a time - do it. Accuracy - the politeness of kings. If there is nothing to say yet - do not be silent either, write that there is no information, how it will be - let me know.
8. Don't cross personal boundaries
Subordination is our everything. When it comes to business relationships, then playing against yourself is striving sharply and unilaterally to distance. For example, to address a person on "you"; willfully abbreviate his name if he introduced himself as full; or ask him for something that is only possible with a closer relationship. Immediately - give unsolicited advice, interrupt the interlocutor, charge a monologue for 40 minutes and thus pull other people's resources of time and attention to yourself.
To summarize, the main thing in business ethics is respect for people, politeness and tact in relations with them, and not pressure. Better somewhere not to squeeze, than to squeeze. Develop observation, the ability to feel the situation and the mood of a person in order to respond appropriately. If you see that they are moving away and closing from you, you do not need to knock louder and feet! It is necessary, on the contrary, to step aside. And if you are happy to meet halfway, are ready to discuss conditions and cooperate, it would not be the best technique to start freezing, change conditions and twist your arms in order to get something out of it. Manipulation can have some very short-term effect, and in the long term you will lose more